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متن انگلیسی شماره ۵۱

Corrosion

The things that break all at once aren’t really a problem. You note that they’ve broken, and then you fix them.

The challenge is corrosion. Things that slowly fade, that eventually become a hassle–it takes effort and judgment to decide when it’s time to refurbish them.

And yes, the same thing is true for relationships, customer service